Can I change speeds after I sign up?

Yes, as we have no contracts, you may change your speed at any time via your online account. If you downgrade, the difference in prorated plan cost will be credited to your next monthly payment. If you upgrade, a payment for the difference in plan prorated through the end of your current month will be charged immediately to your credit card on file.

Do you sell my internet account or usage data to third parties?

No!We strictly maintain customer privacy and do not sell your usage data to any third parties.

Am I subject to Data Caps?

No!Arvig MultiWav does not enforce Data Caps or Usage Based Billing. We provide our customers...

Is a Modem required?

No, a modem is not required to use our internet service. In fact, it may (in some cases) hinder...

Why am I receiving an incorrect address or unit error when attempting to register for service?

If you are receiving an invalid unit error you will want to first check that your address is...

How do I setup my Bulk Service account?

Bulk Service with Upgrade Option: If your property has provided you with fiber-optic Internet at...

Can I change speeds after I sign up?

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