No!Arvig MultiWav does not enforce Data Caps or Usage Based Billing. We provide our customers...
Are there added monthly fees or taxes?No!We do not charge any additional monthly fees or taxes. Unless state or federal legislation...
Can I change speeds after I sign up?Yes, as we have no contracts, you may change your speed at any time via your online account. If...
Can I use my existing Router?You can, however Arvig MultiWav supplies a Wi-Fi 6 Router with Managed Wi-Fi at no cost to you....
Do you offer Television or Phone service?Arvig MultiWav only offers Internet service at this time. However, Arvig MultiWav has partnered...
Do you provide service in single family homes?At this time we only install in apartments, condos, and townhomes. We currently do not have plans...
Do you sell my internet account or usage data to third parties?No!We strictly maintain customer privacy and do not sell your usage data to any third parties.
Do you send someone to install my service?Our service is fully automated and activates instantly, so a visit from a technician is not...
How do I install the WiFi 6 router I received?In your box from Arvig MultiWav, you will have a WiFi 6 router, a power cord, an Ethernet cable...
How do I setup my Bulk Service account?Bulk Service with Upgrade Option: If your property has provided you with fiber-optic Internet at...
How does service activate?Service activates instantly once your order is placed and payment is processed (please note: this...
Is a Modem required?No, a modem is not required to use our internet service. In fact, it may (in some cases) hinder...
Is a Wireless Router provided?Yes, Arvig MultiWav provides a free Wi-Fi 6 router for new customers (existing customers, prior...
Is a Wireless Router required?Not necessarily, but we recommend it.Either a desktop (or laptop) can be plugged directly into...
Net NeutralityEven though Net Neutrality is no longer enforceable by the FCC, we at Arvig MultiWav provide a...
Which Service Tier should I order?We recommend that you choose a service tier that fits both your budget and your preference of...
Why am I receiving an incorrect address or unit error when attempting to register for service?If you are receiving an invalid unit error you will want to first check that your address is...