Apple AirPort wireless routers are known to, at times, automatically default to a "bridged mode". This will prevent you from having internet access if that happens.
To ensure your Apple AirPort is configured properly, we recommend that it is configured for "DHCP and NAT" under the network settings. This is a necessary setting for your internet service to function properly.
For assistance with finding this setting, please consult Apple's support page:
- Open AirPort Utility, located in the Utilities folder in the Applications folder. Select the device you want to set up, then click Edit. Enter the password if necessary.
- Click Network, and then choose DHCP and NAT from the Router Mode pop-up menu.
- If you see a "Double NAT" error, please ignore this as it does not indicate an issue with your service.
Please ensure to select "DHCP and NAT" as indicated above.