Help Center
Billing
- Can I suspend my service while I am out of town?
- Are there Late Fees?
- Requesting a Service Transfer
- What’s in it for me if I refer someone to Arvig MultiWav?
- Cancelling/Discontinuing Service
- Billing Cycle and Due Date
- If I move or cancel in the middle of my cycle, will my bill be pro-rated?
- What forms of payment are accepted?
- Do I have to enroll in Autopay?
- Do you send invoices?
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Service
- Do you offer Television or Phone service?
- Am I subject to Data Caps?
- Do I qualify for your lifetime price guarantee?
- Is a Wireless Router required?
- How does service activate?
- Is a Modem required?
- Can I use my existing Router?
- Can I change speeds after I sign up?
- Which Service Tier should I order?
- Do you provide service at single family homes or townhomes?
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